Business improvement services and change management processes focus on (1) the issues preventing business growth, and (2) the goals and objectives to improve the business. How are your small to medium size company's guiding principles, organization and business processes currently aligned to support your business goals. What external hurdles are affecting growth, such as investment funds, new orders, AR, marketspace positioning, or other issues.
Prior to change or setting of goals is to understand your stakeholders, their business rules and process issues preventing acceleration of your business. Further, change cannot happen without knowing key metrics to drive the organization's leadership. These are leading factors to create and plan the right goals.